Docusign Reviews

DocuSign offers a range of key features and benefits designed to streamline and enhance the process of managing agreements and documents:

1. Electronic Signatures: Enables users to sign documents electronically from almost anywhere, on any device, making the process fast and convenient.
2. Document Management: Manages every aspect of transactions, from preparing and sending documents to signing and managing them, ensuring a seamless workflow.
3. Security and Compliance: Ensures that all transactions are secure, legal, and visible, with a complete audit trail, meeting stringent IT requirements.
4. Integration: Works with popular applications like Gmail, Google Drive, Outlook, Dropbox, Microsoft Word, and more, allowing for easy document handling.
5. Mobile App: The award-winning mobile app allows users to sign, send, and manage documents on the go, ensuring business continuity.
6. Automation: Automates entire workflows, reducing manual effort and increasing efficiency.
7. Customization: Offers customizable templates and user experiences to fit specific business needs.
8. Professional Services: Provides support to get up and running quickly, whether for a single department or an entire enterprise.
9. Cost Savings: Eliminates the need for paper, fax, shipping, and re-keying errors, resulting in significant cost savings.
10. Customer Experience: Enhances customer experience by speeding up processes and reducing turnaround times.

These features and benefits make DocuSign a powerful tool for businesses looking to improve their agreement processes and increase productivity.

DocuSign offers various pricing plans tailored to different needs:

1. Personal Plan: Designed for individuals and sole proprietors with basic e-signature needs. Priced at $10 per month when billed annually.

2. Standard Plan: Suitable for small to medium teams that need to send, sign, and collaborate. Priced at $25 per month per user when billed annually. Includes all features of the Personal Plan, plus shared templates, collaborative commenting, and customized branding.

3. Business Pro Plan: Ideal for automating and optimizing agreements with advanced features. Priced at $40 per month per user when billed annually. Includes all features of the Standard Plan, plus additional benefits like in-person signing and pre-filled fields.

4. Enhanced Plans: Custom pricing available for larger enterprises or specific needs. Contact sales for more information.

Additional add-ons are available to enhance the plans, such as SMS delivery for real-time notifications and identity verification to support compliance and reduce risk. These add-ons come with additional costs, starting at $0.40 per delivery for SMS and $2.50 per ID verification attempt.

These pricing plans are designed to cater to various business sizes and requirements, ensuring flexibility and scalability.

DocuSign offers various payment methods to ensure flexibility and convenience for users. Customers can pay using credit cards, debit cards, ACH bank transfers (compatible with USD), SEPA bank transfers (compatible with EUR), Apple Pay, or Google Pay. These options make it easy for customers to complete transactions quickly and securely.

For plans purchased through DocuSign.com or a mobile app store, payments can be made in multiple currencies, including USD, CAD, GBP, EUR, AUD, JPY, SGD, SEK, CHF, HKD, KRW, ZAR, and COP. Accepted payment methods include credit cards, debit cards, prepaid cards issued by MasterCard, Visa, or American Express, and PayPal.

For enhanced plans purchased through a DocuSign representative, additional payment methods such as check (available to U.S. customers only) and ACH Direct Debit (available to direct customers located in the U.S. or Puerto Rico and transacting in USD) are available.

DocuSign Payments also supports numerous payment gateways like Authorize.net, Braintree, Cybersource, Elavon, Stripe, and Zuora, allowing for seamless integration and quick setup without the need for coding. This feature enables businesses to store signer payment methods securely for future charges or recurring payments and automate tracking by adding metadata to agreements.

The platform ensures PCI compliance, maintaining security and compliance with the Payment Card Industry Security Standard (PCI DSS). This compliance helps protect sensitive payment information and reduces the risk of fraud.

DocuSign Payments is designed to accelerate cash receipts, eliminate the risk of non-payment, and lower costs associated with manual collection processes. By integrating payments and agreements into a single workflow, businesses can streamline their operations and enhance the overall customer experience.